Terms of Service

OVERVIEW

This website is operated by Velvia London. Throughout the site, the terms “we,” “our,” and “us” refer to Velvia London. Velvia London offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, then you may not access the website or use any services.

Any new features or tools added to the site will also be subject to these Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update or modify any part of these Terms by posting changes to our website. It is your responsibility to check this page periodically for changes. Continued use of the site following any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the e-commerce platform allowing us to sell our products and services.

SECTION 1 – GENERAL CONDITIONS

By accepting these Terms, you confirm you are at least the age of majority in your jurisdiction, or you have given us consent to allow any of your minor dependents to use this site.

You may not use our products for any unlawful purpose, nor violate any laws in your jurisdiction, including copyright laws.

You must not transmit any viruses or malicious code. A breach of any of the Terms will result in immediate termination of your services.

SECTION 2 – SERVICE CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason.

Content (excluding credit card info) may be transferred unencrypted across networks and adapted to technical requirements. Credit card info is always encrypted during network transfer.

You agree not to duplicate, sell, or exploit any portion of the Service without our written permission.

SECTION 3 – ACCURACY OF INFORMATION

We are not responsible if information on this site is inaccurate or outdated. The content is for general reference and should not be solely relied upon for decision-making.

SECTION 4 – CHANGES TO SERVICE AND PRICES

Product prices are subject to change without notice. We reserve the right to modify or discontinue the Service at any time without notice.

SECTION 5 – PRODUCTS OR SERVICES

Some products may be available exclusively online and have limited quantities. Returns and exchanges are subject to our Return Policy.

We make every effort to display products accurately but cannot guarantee your monitor’s display is correct.

We may limit sales by region or customer and reserve the right to discontinue products at any time.

SECTION 6 – BILLING & ACCOUNT ACCURACY

We reserve the right to refuse or cancel orders. We may limit quantities per person or household. If your order is changed or canceled, we’ll contact you via the provided details.

You agree to provide accurate and up-to-date account and billing information at all times.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” without warranties. Use of such tools is at your own risk and subject to third-party terms.

Future features or services added will also be governed by these Terms.

SECTION 8 – THIRD-PARTY LINKS

Our Service may include content or links to third-party websites. We are not responsible for evaluating or guaranteeing any third-party content, products, or services.

SECTION 9 – USER FEEDBACK & SUBMISSIONS

If you submit content (ideas, feedback, etc.), we may use it freely without obligation to maintain confidentiality, provide compensation, or respond.

You agree that your content does not violate any third-party rights or contain unlawful or harmful material.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

SECTION 11 – ERRORS AND OMISSIONS

Occasionally, site content may contain errors related to product info, pricing, availability, etc. We reserve the right to correct any errors without notice.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site or its content:

  • For unlawful purposes

  • To violate laws or infringe on intellectual property

  • To harass, discriminate, or submit false information

  • To spread viruses or collect personal info unlawfully
    Violation of these terms may result in service termination.

SECTION 13 – LIMITATION OF LIABILITY

We do not guarantee uninterrupted, secure, or error-free service. You use the site at your own risk. Services and products are provided "as is" and "as available."

Velvia London and its affiliates will not be liable for any indirect, incidental, or consequential damages arising from use of the service or products.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Velvia London and its partners, employees, and service providers from any claim or demand arising from your breach of these Terms or violation of any law or third-party rights.

SECTION 15 – SEVERABILITY

If any part of these Terms is deemed unlawful or unenforceable, the remaining provisions will remain valid and enforceable.

SECTION 16 – TERMINATION

These Terms remain effective unless terminated by either you or us. We may terminate your access at any time if you violate these Terms.

SECTION 17 – ENTIRE AGREEMENT

These Terms, along with our posted policies, constitute the entire agreement between you and Velvia London regarding your use of the Service.

SECTION 18 – GOVERNING LAW

These Terms are governed by the laws of the United Kingdom.

SECTION 19 – CHANGES TO TERMS

We may update these Terms at any time. It is your responsibility to check this page periodically. Continued use of the site means acceptance of any changes.

SECTION 20 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to:
✉️ contact@velvia-london.com